Home - tit_faq.gif  
Frequently Ask Questions
 
ALL ABOUT BOONTY SERVICES
What’s Boonty ?
I have a Mac. Can I play too ?
Epilepsy Alert
How can I contact technical support ?
Can I enter information other than what has been asked for?
Before starting my game, why is there a screen limiting use of the game?
What are the system requirements ?
Is my personal information confidential ?
When I decide to buy, what do I get?
I already have the demo version, how can I get the Full Version?
Can I install the games in the folder of my choice?
How do I pay for the games?

ALL ABOUT DOWNLOADING
Are the payments secure ?
How do I install the game I just bought?
How does your system work ?
Do I have to pay to play?





ALL ABOUT PURCHASING




ALL ABOUT MY PURCHASED GAMES


If you have not found the answer to your problem please click here to ask your question directly to customer support. If your problem concerns a purchased game you will receive an answer within 48 hours.
Please note: customer support is exclusively via E-Mail.


What’s Boonty ?

Boonty is a corporation which operates the downloading system for Boonty.com.
More information at: www.boonty.net.


Back to menu


I have a Mac. Can I play too ?

Not for the time being. But we’re working on it, so all you Mac drivers? Come back soon!

Back to menu


Epilepsy Alert

Legal notice : “Certain people are susceptible to Epileptic attacks, or loss of consciousness when viewing certain types of flashing lights or other stimuli frequently found in our everyday lives.
Such people are exposing themselves to possible seizures when they play certain video games. These symptoms can occur in people who have no prior medical history or who have never had an Epileptic seizure.
If you have ever demonstrated Epileptic symptoms (Seizures, loss of consciousness) in the presence of light stimulation, consult your doctor before using any video game.
In any event, please respect the rules concerning the utilization of video games:
- Avoid playing if you are tired or lack sleep.
- Make sure you play in a well lit area
- Take a ten to fifteen minute break every hour.”


Back to menu


How can I contact technical support ?

You can contact technical support at «technical support».

Back to menu


Can I enter information other than what has been asked for?

Of course, but your address information, especially your E-Mail address allows us to unlock your game once you’ve purchased it.
With erroneous information, you run the risk of paying for a game you can’t play afterward…


Back to menu


Before starting my game, why is there a screen limiting use of the game?

That screen is necessary for the demo version of your game.
If you purchased the game, that screen protects you from illegal copying.
Games are the product of many combined talents which must be paid for to ensure new games are continuously developed.


Back to menu


What are the system requirements ?

Each game offered on http://www.boonty.com/fi/casual/ requires different system configurations.
To find out if your system will handle the game you want, check out the “Required Configuration” part of the game description. It’ll tell you everything you need to know.
As for the site on which you’re navigating: It was designed for Netscape 4.6 or Explorer 5 or higher.


Back to menu


Is my personal information confidential ?

All the personal data provided are treated with the highest degree of confidentiality in accordance with applicable privacy laws.
Clients have access to their information at any moment for the purpose of updating or correcting their data either by sending a registered letter to the publishing company, or by E-mail to the following address: rqst_info@boonty.com (Please note this address cannot answer technical questions)


Back to menu


When I decide to buy, what do I get?

All the games are offered for download either in demo or full versions.
No need to leave your home nor wait days for invoices. The game is in your computer instantly!


Back to menu


I already have the demo version, how can I get the Full Version?

Easy. When you launch your game, or within the game menus, you have a button labeled “Purchase” or “BUY”. Click on it, and you’ll be connected to the purchasing system.

Back to menu


Can I install the games in the folder of my choice?

Yes. When you launch the installer, it shows you the default folder in which it wants to make the installation: C:/programfiles/boontygames/game name).
You can change the destination folder to anything you want, however it is easier if you let the installer put all your games in the same place.


Back to menu


How do I pay for the games?

When you want to buy your game, pay using a bank card (Visa, American Express, MasterCard) which is the fastest, easiest, and safest way to make the purchase!


Back to menu


Are the payments secure ?

All methods of payment proposed are on secured servers (SSL Protocol) which enables us to offer totally secure transactions. In no event are your bank details transmitted over the net without having been encrypted by our system, in order to guarantee you maximum security. Additionally, neither the site nor Boonty keep credit card numbers after payment.

Back to menu


How do I install the game I just bought?

Double click on the downloaded game icon (It should have been installed on your desktop, unless you had it installed elsewhere on your computer).
The installer will take over, and you should only be a few clicks away from playing. Once installation in complete, simply double click on the icon again, and play!
Another solution to finding installed games is to click on the Windows “Start” menu, then on “Programs”, then on “Boontygames”, then choose the game you want to play.


Back to menu


How does your system work ?

The system allows on demand video game downloading.
All games are offered in demo version prior to purchase, so you only buy those which you really want!
When you’ve decided to buy one, you own it and can play it indefinitely, just as though you’d bought it through a retail store.


Back to menu


Do I have to pay to play?

No ! Most of our games are offered in demo mode which allows you to play without spending a cent ! However, if you want to acquire the complete version of the game, you will have to pay. Then you will own it exactly as though you had bought it in a store.

Back to menu