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Customer Support
You'll find most frequently asked questions here
Please fill in the form below to make it easier to answer your questions:
Your Surname
Your Given Name
Your E-Mail address
Confirm your Email
Name of the game involved
Type of computer
Operating system (Windows 98,2000,XP etc…)
Available memory (RAM)
Type of processor (Pentium II, II,IV, Athlon, etc…)
Processor Speed (MHz)
Video card (3D fx, Voodoo, etc…)
Sound Card (Sound Blaster, etc…)
Available hard disk space (10 GB, etc…)
DirectX version installed (3,5 or 8)
Your Internet browser
Game
If purchased, date of purchase (DD/MM/YYYY)
If purchased, transaction number (Sent via E-Mail)
Type of problem encountered
Connection speed
Can you reproduce the problem?
Serial number
Additional information: When did the problem arise? Is it a frequently recurring problem? How does it manifest itself? What happens when it occurs?
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